// faq
// general
What is SHRP?+
SHRP is a free online speech-to-text tool. The microphone mode works entirely in your browser using your OS speech engine — completely free, no account needed. Pro unlocks file upload transcription powered by AssemblyAI.
Does it work without an account?+
Yes. The microphone tool requires no account at all. You only need an account if you want to save transcription history, sync projects across devices, or use file upload.
What browsers are supported?+
Chrome and Edge work best for microphone mode. Safari on iOS and macOS also works. Firefox has limited Web Speech API support. File upload works in all modern browsers.
// transcription
How accurate is the microphone mode?+
Accuracy depends on your browser, microphone quality, and speaking clarity. Most users get 85-95% accuracy. For higher accuracy, use file upload with Pro.
How accurate is the file upload?+
We use AssemblyAI which delivers approximately 98% accuracy on clean audio. Background noise, multiple speakers, and strong accents can reduce accuracy.
What languages are supported?+
Microphone mode supports 55+ languages. File upload supports 100+ languages with auto-detection.
What is the maximum file size?+
Starter plan: 100MB. Pro plan: 500MB. This covers most recordings up to several hours long.
// privacy
Is my audio stored?+
No. Microphone mode processes audio locally in your browser — nothing is sent to any server. File uploads are sent to AssemblyAI for processing and deleted immediately after the transcript is returned.
Are my transcripts private?+
Yes. Transcripts are only stored in your account if you are logged in. You can delete them any time from your dashboard.
Do you use cookies or tracking?+
We use Vercel Analytics which is cookieless and privacy-first. No Google Analytics, no Facebook Pixel, no session recording.
// billing
Can I cancel anytime?+
Yes. Cancel from your dashboard settings. Your plan stays active until the end of the billing period.
Do you offer refunds?+
We do not offer refunds on partial billing periods. If you have an issue, email write@digiwares.xyz and we will work it out.
What payment methods are accepted?+
All major credit and debit cards via Stripe. No PayPal at this time.
// still have questions?
Email us at write@digiwares.xyz — we usually reply within 24 hours.